LOADING...
Milanity Implements Amazing Guest Experiences for Hotels Integrating Room Automation and Guest Services
Designing and implementing end-to-end connected experiences for hotel guests by putting them in control of all aspects of their experiences from phones or tablets
In-room Automation
On Demand Services
Guest Communications
Food and Amenities Booking
Customized Engineered Solutions for Hotels
OUR MISSION
Our mission is to integrate siloed digital tools into a seamless, process-driven system, enabling hotels to deliver exceptional guest experiences in the most resource efficient manner possible.
CORE VALUES
We believe that rapid advances in technology can be fully beneficial only if products and solutions are implemented with customized services. We undertake end-to-end responsibility to design, implement and support connected, digital hotels.
YOU CAN PICK ONE OR ALL
In partnership with hotel operators, we develop engineered solutions starting from desired goals related to guest experiences and operational efficiency. We then identify the most appropriate enabling products and software with keen emphasis on cost-benefit. Our highly experienced professionals then transform the concept to reality by developing customized solutions and implementing them efficiently using robust processes.
Integrated Front Office Tools
Manage guest check-in and check-out, invoicing and payments, and many other valuable features in a single place.
In-room Automation
Our easy-to-use room automation system integrates lighting and aircon controls, as well as entertainment devices and media, enabling ultimate convenience for guests.
Food Ordering
Guests can directly place food and beverage orders from their rooms. Integrated with billing systems.
Amenities Booking
Manage amenities and services booking. Dynamically display offers based on customer's preferences.
Operations Management
Integrated business operations such as tasks assignment and monitoring, asset tracking, expense approvals, security guard patrolling, and much more.
IoT Systems
Flexible IoT systems to elevate guest stay experiences and asset intelligence for maximum efficiency. Milan Utopia enables various Hotel departments to seamlessly interconnect and work efficiently.
Exceptional Guest Stay Experiences
Milan Powered Smart Hotels Saw a 30% Increase in Repeat Customers
Automated Guests Check-in and Great First Impression
Milan powered smart check-in tool enables Hotels to seamlessly check in Guests by minimizing the lengthy form filing processes. Guests can self-check in using QR codes and upload KYC documents as needed. The Guest details are validated from the admin dashboard and rooms can be allocated with ease.
- Guests self-check in
- KYC uploads
- POS integration
- Customized Admin dashboard
Pleasant Room Ambiance and Simplified On-demand Requests
The Guests can control devices such as lights, curtains, media devices and air conditioners from the dedicated tablet. Guests can also request on-demand services such as laundry, cleaning and other services from their tablets. The request will be forwarded to the appropriate team's dashboard.
- In-room automation
- Wake-up services
- Flight updates
- Smart interactive room
Integrated Food Ordering and Reservation Systems
The admin team can display ongoing offers on the Guests’ tablet based on time. The Guests can book tables, place food orders and make reservations at their ease without having to frequently call the front desk team. We also offer several other Guest experience focused features to elevate the stay experience.
- Advertisement space
- Food ordering
- Smart reservations
- Integrated Billing
Why Wait? Smarten Your Hotels Now!
