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Milan Smart Hotels

In-room Automation

On Demand Services

Guest Communications

Food and Amenities Booking

Customized Engineered Solutions for Hotels

OUR MISSION

Our mission is to integrate siloed digital tools into a seamless, process-driven system, enabling hotels to deliver exceptional guest experiences in the most resource efficient manner possible.

CORE VALUES

We believe that rapid advances in technology can be fully beneficial only if products and solutions are implemented with customized services. We undertake end-to-end responsibility to design, implement and support connected, digital hotels.

YOU CAN PICK ONE OR ALL

In partnership with hotel operators, we develop engineered solutions starting from desired goals related to guest experiences and operational efficiency. We then identify the most appropriate enabling products and software with keen emphasis on cost-benefit. Our highly experienced professionals then transform the concept to reality by developing customized solutions and implementing them efficiently using robust processes.

Integrated Front Office Tools

Manage guest check-in and check-out, invoicing and payments, and many other valuable features in a single place.

In-room Automation

Our easy-to-use room automation system integrates lighting and aircon controls, as well as entertainment devices and media, enabling ultimate convenience for guests.

Food Ordering

Guests can directly place food and beverage orders from their rooms. Integrated with billing systems.

Amenities Booking

Manage amenities and services booking. Dynamically display offers based on customer's preferences.

Operations Management

Integrated business operations such as tasks assignment and monitoring, asset tracking, expense approvals, security guard patrolling, and much more.

IoT Systems

Flexible IoT systems to elevate guest stay experiences and asset intelligence for maximum efficiency. Milan Utopia enables various Hotel departments to seamlessly interconnect and work efficiently.

Exceptional Guest Stay Experiences

Milan Powered Smart Hotels Saw a 30% Increase in Repeat Customers

Automated Guests Check-in and Great First Impression

Milan powered smart check-in tool enables Hotels to seamlessly check in Guests by minimizing the lengthy form filing processes. Guests can self-check in using QR codes and upload KYC documents as needed. The Guest details are validated from the admin dashboard and rooms can be allocated with ease.
  • Guests self-check in
  • KYC uploads
  • POS integration
  • Customized Admin dashboard

Pleasant Room Ambiance and Simplified On-demand Requests

The Guests can control devices such as lights, curtains, media devices and air conditioners from the dedicated tablet. Guests can also request on-demand services such as laundry, cleaning and other services from their tablets. The request will be forwarded to the appropriate team's dashboard.
  • In-room automation
  • Wake-up services
  • Flight updates
  • Smart interactive room

Integrated Food Ordering and Reservation Systems

The admin team can display ongoing offers on the Guests’ tablet based on time. The Guests can book tables, place food orders and make reservations at their ease without having to frequently call the front desk team. We also offer several other Guest experience focused features to elevate the stay experience.
  • Advertisement space
  • Food ordering
  • Smart reservations
  • Integrated Billing

Why Wait? Smarten Your Hotels Now!