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Milanity enhances guest experiences in hotels by seamlessly integrating room automation with personalized guest services.
We design and implement end-to-end connected experiences for hotel guests, empowering them to control every aspect of their stay through their phones or tablets.
In-room Automation
On Demand Services
Guest Communications
Food and Amenities Booking
Custom-Engineered Systems Specifically for the Hospitality Industry
OUR MISSION
To integrate disconnected digital systems into a smart, unified platform that enables hotels to deliver exceptional guest experiences through intelligent automation and optimized resource management.
CORE VALUES
We believe that the true value of rapid technological advancement is realized only when products and solutions are paired with personalized services. That's why we take full, end-to-end responsibility to design, implement, and support fully connected, digital hotel experiences.
Transforming Hotels into Smart, Connected Experiences
At Milanity, we work closely with hotel operators to design and implement
engineered solutions that begin with clearly defined goals - from enhancing guest satisfaction to
optimizing operational efficiency.
We start by identifying the right combination of enabling technologies, software
platforms, and devices, always with a sharp focus on cost-effectiveness and long-term value.
Our team of
experienced Milanity professionals then brings these solutions to life through custom development and
efficient implementation using proven, scalable robust processes.
Integrated Front Office Tools
Streamline guest management with a unified interface that handles check-in/check-out, invoicing, payments, and a host of other front-desk functions - all in one place.
In-room Automation
Offer guests ultimate convenience with a smart, user-friendly system that integrates control of lighting, air conditioning, entertainment devices, and more - accessible right from their mobile devices or the tablet in the room
Food & Beverage Ordering
Enable guests to order food and drinks directly from their rooms, with seamless integration into your kitchen and billing systems.
Amenities Booking
Let guests browse and book amenities and services in real time. Display personalized offers dynamically based on guest profiles and preferences.
Operations Management
Digitize and streamline back-end operations including task assignments, asset tracking, expense approvals, security patrols, and more - all from a central dashboard.
IoT Systems
Flexible, IoT solutions that enhance both the guest experience and asset utilization. Powered by our platform, Milan Utopia, hotel departments work in harmony through seamless data and process integration.
Energy & Sustainability Monitoring
Rack and optimize energy usage across rooms and facilities, supporting green initiatives and reducing costs.
Multi-Language Support & Accessibility Features
Show inclusivity by offering guest interfaces in multiple languages and accessible formats.
Integration with Property Management Systems (PMS)
Integrate with PMS/BMS platforms for smoother adoption.
Guest Feedback & Analysis
Collect and analyse Guest feedback in real time, allowing for continuous service improvement.
Exceptional Guest Stay Experiences
Milanity-powered hotels reported a 30% rise in returning guests and guests loyality.
Automated Guests Check-in and Great First Impression
Milan powered smart check-in tool enables Hotels to seamlessly check
in Guests by minimizing the lengthy form filing processes. Guests can self-check in
using QR codes and upload KYC documents as needed. The Guest details are validated
from the admin dashboard and rooms can be allocated with ease.
- Guests self-check in
- KYC uploads
- POS integration
- Customized Admin dashboard
Pleasant Room Ambiance and Simplified On-demand Requests
Guests can also request on-demand services such as laundry, cleaning and other services from their tablets. The request will be forwarded to the appropriate team's dashboard.
- In-room automation
- Wake-up services
- Flight updates
- Smart interactive room
Smart Room Features at a Glance
Guests can effortlessly control various in-room devices using a dedicated tablet or their own smart phone by scanning the QR code, enhancing their comfort and convenience.
- Lighting:
Adjust brightness and ambiance to suit their mood - Curtains:
Open or close curtains with a simple touch - Scenes:
Activate preset room settings for different scenes (e.g., Relax, Good Night) - Interactive Smart Room:
Actual room view, See and control the room - Video Door Phone:
See and communicate with visitors before granting access - TV Channels:
Browse and select entertainment options easily
Integrated Food Ordering and Reservation Systems
The admin team can display ongoing offers on the Guests' tablet based on time. The Guests can book tables, place food orders and make reservations at their ease without having to frequently call the front desk team. We also offer several other Guest experience focused features to elevate the stay experience.
- Advertisement space
- Food ordering
- Smart reservations
- Integrated Billing
Why Wait? Smarten Your Hotels Now!
Our Video
