Terms of Service

Accounts

When you SIGNUP for an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of the desired services.

You are responsible for safeguarding the password that you use to access the Tools and Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Fees and Payments

There will be usage/subscription fees for all Tools provided by Milanity in different payment methods and cycles. If Customer chooses to add or remove services, Customer authorizes Milanity to modify charges appropriately for the upgrade and premium services. Customer further authorizes Milanity's use of third party payment processors, and consents to the disclosure of Customer's payment information to such third party. All payment obligations are non-cancelable, and all amounts paid are non-refundable.

Subscription Term and Renewal

The Subscription term (such as monthly or annually) shall be determined on a case by case basis based on the products or services selected by the customer. Unless either party gives the other written notice that it does not intend to renew the Subscription Service, this Agreement will be automatically renewed.

The Subscription Service

1. Access - Milanity allows access to Users based on Usage and Subscription Service terms as agreed upon.
2. Limits - Milanity may limit the use of certain features of the Subscription Service in its sole discretion. Milanity may suspend, limit, or terminate the Subscription Service for any reason at any time with or without any notice. If Subscription Service is terminated by Milanity after it is paid for by the customer, Milanity will refund the Customer for the unused portion of the Subscription Service.
3. Modifications - Milanity reserves the right to modify the Subscription Service from time to time, including by adding or deleting features and functions, in an effort to improve its customers' experience. Nothing in this Agreement shall prohibit Milanity from making such changes to the Subscription Service.

Customer, User, and Personal Data

Milanity may monitor use of the Subscription Service by all of its customers and use data related to such use in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Subscription Service. Customer agrees that Milanity may use and publish such information, provided that such information does not incorporate any Customer Data or identify Customer.

Milanity DISCLAIMS ANY AND ALL LIABILITY THAT MAY ARISE FROM CUSTOMER'S USE OF THE SUBSCRIPTION SERVICE TO COLLECT OR MANAGE SENSITIVE INFORMATION. CUSTOMER AGREES NOT TO USE THE SUBSCRIPTION SERVICE TO COLLECT, MANAGE OR PROCESS SENSITIVE INFORMATION.

Milanity may collect, use, process, store, and share certain Customer Data, Sensitive Information, and Personal Data in connection with providing the Subscription Services. Any such collection, use, processing, storing, or sharing is subject to the terms and conditions of Milanity's Privacy Policy (URL). Customer agrees that Customer Data, Sensitive Information, and Personal Data may be collected and used by Milanity in connection with the Subscription Services and Customer hereby consents to such use and collection.

Publicity

If Milanity wishes to publish Customers' name and logo on its website or on social media, it will do so only after obtaining permission from the Customer to publish such information.

Acceptable Use of Communications Services

Customer agrees to the communication methods adopted by Milanity and its Service Providing Partners in managing customer support and promoting Milanity's products. Milanity and Service Providing Partners disclaims any and all liability with regards to the Communication Services.

Milanity's Proprietary Rights

This is an Agreement for access to and use of the Subscription Service. The Customer is not granted a license to any software by this Agreement. The Subscription Service, including all intellectual property rights therein and derivatives and modifications thereto, belong to and is the property of Milanity. The Milanity Content should not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way, and Customer agrees not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivative works based on the Milanity Content, or the Subscription Service in whole or in part, by any means, except as expressly authorized in writing by Milanity.

WARRANTY AND DISCLAIMER

Milanity shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions in the Services and shall perform the Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Milanity or by third-party providers, or because of other causes beyond Milanity's reasonable control, but Milanity shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. However, MILANITY does not warrant that the Services will be uninterrupted or error free; nor does it make any warranty as to the results that may be obtained from use of the Services. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND IMPLEMENTATION SERVICES ARE PROVIDED “AS IS” AND MILANITY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Termination and Expiration

Either party may terminate this Agreement at any time upon notice. Immediately upon termination or expiration of this Agreement, Milanity shall cease all use of the Subscription Service and if requested by the customer in writing, destroy all Customer's data in its possession.

Support

Milanity's Customers have access to Milanity's Customer Support via Support Ticket and will be communicated with through mobile app, email, mobile text message, phone call or any other medium to resolve the case. The Customer also has access to the tutorial and knowledge base of Milanity.

Changes

We reserve the right, at our sole discretion, to modify or replace the Terms of Service at any time. If a revision is made to the Terms of Service, we will provide a notice at least 15 days prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are requested to stop using the Service.

GRIEVANCE OFFICER

If you would like to ask about, make a request relating to, or complain about how We process your information, please contact or email our grievance officer, at one of the addresses below. Our grievance officer will attempt to expeditiously redress your grievances.

For any request, complain, feedback or grievances, please contact: -

1. Name - Karthick R
2. Email details - support@milanity.com

Contact Information

If you have any questions about this Terms of Service, please contact us: support@milanity.com