Cancellation Policy

The following cancellation terms apply to the products purchased from Milanity’s website:
  1. If cancellation of the purchase is requested prior to dispatch, Milanity will refund 100% of the purchase price.
  2. For products returned with shipping confirmation within 7 days from the date of delivery, a refund of 80% will be granted on the purchase price subject to the following conditions:
    • The products should be in almost new, working condition with their original packaging.
    • Prior approval needs to be obtained from Milanity for product returns and refunds.
    • Shipment costs of sending the product back will need to be borne by the customer.
    • While Milanity will make every attempt to be fair and reasonable, we reserve the right to approve returns based on the condition of the products.
  3. After 7 days from the date of delivery, the products cannot be returned for a refund; however, defective products will be repaired or replaced under our Warranty policy.